About Us | Brother Printing Solutions

Innovation Through Reliability

Since our founding in 1998, Brother Printing Solutions has been dedicated to developing professional printing and labeling systems that businesses can depend on.

What started as a vision to create more reliable, affordable enterprise printing solutions has evolved into a global operation serving over 50,000 companies across 120 countries. Our commitment to quality, innovation, and customer service has made us a trusted partner for businesses ranging from small offices to Fortune 500 corporations.

We don't just manufacture printers—we engineer complete printing ecosystems. From our industry-leading laser printers to our innovative P-Touch labeling systems, every product is designed to solve real business challenges our customers face daily.

Our headquarters in Bridgewater, New Jersey serves as the hub for our North American operations, with manufacturing facilities, R&D centers, and customer support operations strategically located to serve our global customer base.

Our Journey

Key milestones in our 27-year history

1998

Company Founded

Brother Printing Solutions established in New Jersey with focus on enterprise laser printers. Initial team of 23 employees launched first product line: HL-1200 series monochrome laser printers.

2001

ISO 9001 Certification

Achieved ISO 9001 quality management certification (Cert No. QMS-2001-BR-847). Expanded product line to include multi-function centers and launched P-Touch label maker division.

2005

Global Expansion

Opened European operations center in Frankfurt, Germany. Launched toner cartridge recycling program. Customer base reached 10,000 companies worldwide.

2012

Wireless Technology Breakthrough

Introduced first enterprise-grade wireless laser printers with mobile device support. Launched Brother Cloud Apps platform for cloud printing integration.

2018

20-Year Anniversary & Innovation Center

Celebrated 20 years of innovation. Opened Advanced Printing Technology Research Center with investment of $45 million. Launched industrial-grade P-Touch Pro labeling systems for manufacturing sector.

2023

Blue Angel Certification

Received German Blue Angel eco-label certification for 12 laser printer models. Achieved 35% carbon reduction from 2020 baseline, ahead of schedule.

2025

Present Day

Operating in 120+ countries with 50,000+ enterprise customers. Launched next-generation AI-powered print management platform. Committed to 100% renewable energy in manufacturing by end of 2025.

Brother by the Numbers

27+

Years of Excellence

50K+

Enterprise Customers

120+

Countries Served

1,200+

Employees Worldwide

24/7

Technical Support

8.5M+

Printers Deployed

150+

Product Models

98%

Customer Satisfaction

Certifications & Recognition

Our commitment to quality and environmental responsibility

ISO 9001

Quality Management
Since 2001

ISO 14001

Environmental Management
Since 2003

Energy Star

EPA Partner
87% of Products

Blue Angel

Eco-Label
Since 2023

Our Leadership Team

Experienced professionals driving innovation and excellence

David Chen

Chief Executive Officer

25 years experience in printing technology industry. Former VP of Operations at major tech corporation. Led Brother's expansion into 40+ new markets since joining in 2015.

Sarah Martinez

Chief Technology Officer

18 years experience in R&D and product development. Holds 12 patents in printing technology. Spearheaded development of Brother's wireless printing platform and AI-powered management systems.

Michael Thompson

Director of Engineering

22 years experience in printer engineering and manufacturing. Led development of Brother's industrial P-Touch systems. Expert in thermal printing technology and materials science.

Partner with Brother

Experience the reliability and innovation that has made us a trusted partner for over 50,000 businesses worldwide.

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About Brother Printing Solutions